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Privacy Policy for SMS Notifications


 

Effective Date: 5/13/24

Alate Health (“we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you sign up to receive SMS notifications from us.


1. Information We Collect

When you sign up for SMS notifications, we may collect the following information:

  • Your mobile phone number
  • Your name (if provided)
  • Any other information you provide during the sign-up process


2. How We Use Your Information

We use the information we collect to:

  • Send you SMS notifications about our products, services, promotions, and events
  • Respond to your inquiries and provide customer support
  • Improve our services and enhance your experience with us
  • Comply with legal requirements


3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:

  • With service providers who assist us in operating our business and delivering services to you, provided they agree to keep this information confidential
  • To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety


4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you sign up for SMS notifications. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.


5. Opt-Out and Unsubscribe

If at any time you would like to unsubscribe from receiving future SMS notifications, you can opt-out by following the instructions provided in each SMS message or by contacting us directly at [your contact information]. Upon receiving your request, we will promptly remove you from all SMS notifications.


6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Alate Health 1213 Hermann Drive, Suite 255, Houston, TX 77004

tel: 7132579641

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